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Duct Sanitizing & Deodorizing London, ON

If a persistent odour seems to come from a vent, first consider other possible sources and inspect the system rather than treating the smell as proof of a duct problem. Where a suitable product treatment is being considered, the duct system should be cleaned first so material on its surfaces does not block contact. Ask what product is proposed, what its label permits, which areas are included, and what record will be provided. Treatment should not be presented as a health benefit.

Questions About the Work

Does an odour seem to come from a vent?

Note when and where the odour occurs, and whether it continues when the system is off. Ask how the source will be assessed, whether cleaning comes first, and what product details and use records are available.

  • Describe the odour and its location

    If smoke, pets, cooking, or a closed-up period may be relevant, record when the smell occurs and which registers seem involved. These details can guide an inspection, but do not prove the ducts are the source. Ask what alternatives will be considered before adding treatment to the proposed scope.

  • Clean before considering treatment

    Product applied over dust may not reach the underlying surface. Ask whether the duct system will be cleaned first and what inspection will confirm the areas proposed for treatment are suitable. Compare the cleaning scope separately from the optional treatment so you can understand what each step is intended to do.

  • Request the product and use details

    Before agreeing, ask for the product name, label directions, intended application areas, and any precautions relevant to the home's occupants and equipment. Confirm that application follows the label and request a record of what was used and when. Do not treat an odour application as a guarantee that a smell will disappear.

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Include the system type and access details with your duct sanitizing & deodorizing request so the scope can be confirmed before scheduling.

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